Retail & E-commerce

Retail systems that forecast demand and delight customers.

E-commerce platforms, omnichannel integrations, demand forecasting and personalisation AI for retailers, brands and marketplaces.

What we hear from retail leaders

The problems worth solving.

  • Stock-outs and overstockBuyers plan on last year's numbers; the market moves weekly.
  • Channel fragmentationPOS, e-commerce, marketplaces and ERP disagree about what is in stock.
  • Generic experiencesCustomers expect relevant search, recommendations and service — instantly, on every device.
  • Peak-season fragilityBlack Friday should be a revenue event, not an incident review.
What we build

Solutions for Retail & E-commerce.

Demand forecasting

SKU-level forecasts with explainable drivers feeding replenishment, promotions and allocation.

Commerce platforms

Headless storefronts, custom checkout, subscription and B2B ordering portals that scale for peak.

Personalisation & search AI

Semantic search, recommendations and AI shopping assistants grounded in your catalogue.

Omnichannel integration

Unifying POS, OMS, WMS, ERP and marketplaces with real-time inventory truth.

Compliance & standards

PCI DSS scope reduction GDPR / CCPA WCAG 2.2 AA SOC 2

Typical stack

Next.jsNode.jsPythonSnowflakeShopifycommercetoolsPostgreSQLRedisAWSOpenAIPower BI
Proof

Recent retail work.

Demand forecasting for a 120-store chain — dashboard preview
Retail

Demand forecasting for a 120-store chain

Weekly SKU-level forecasts with explainable drivers, feeding replenishment. Ran shadow-mode for 8 weeks before the buyers trusted it — then they stopped overriding it.

PythonSnowflakePower BI
-23%stock-outs
$2.1Mworking capital freed
Contract intelligence copilot for a mid-size firm — dashboard preview
Legal

Contract intelligence copilot for a mid-size firm

RAG over 200k documents with clause extraction, redline suggestions and citations back to source — reviewed by lawyers, not replaced.

ClaudeLangGraphpgvectorNext.js
70%faster first-pass review
99.2%citation accuracy in eval
FAQ

Retail questions.

Will buyers trust an AI forecast?

Only if it earns it. We run forecasts in shadow mode, show the drivers behind every number, and track override rates until buyers stop overriding — that is the launch criterion.

Can you integrate with our existing e-commerce platform?

Yes — Shopify, commercetools, Magento, BigCommerce and custom platforms. We add capabilities around what works rather than forcing a re-platform.

How do you prepare for peak season?

Load testing against realistic peak profiles, auto-scaling infrastructure, feature flags for graceful degradation, and an on-call plan with your team.

Building for retail? Start with a 45-minute technical consultation.

You leave with an honest read on feasibility, risk and approach — from an architect who has shipped in your industry.